The centralized claims platform has completed 5 years with 30.6 billion registered slips | SEGS

With operations that started in July 2017, the payment slip system, called the Centralized Receivables Platform (PCR), recently turned 5 years old and had a total of 30.6 billion registered documents as of the last month of August. FEBRABAN calculates that the new system, which works with a centralized database linked to financial institutions across the country, has mitigated the equivalent of R$450 million per year (estimated value).

As of last month, a total of 234.9 billion transactions were registered in the PCR, which include the inclusion of slips, consultations, changes and downloads of documents. The PCR required an investment of R$500 million from the banks, and the old collection system, which by then had been working for more than 20 years, was updated with new processes and technologies, and some data required by the Central Bank began to be printed: CPF or CNPJ of the issuer, maturity date, amount, along with the name and CPF or CNPJ number of the payer.

A great novelty was the possibility of paying for overdue receipts in any bank. From the beginning of the operation until the last month of August, PCR registered the payment of 2.1 billion due certificates, of which 79% were paid in a different financial institution than the one that issued the documents.

Last year, 7.7 billion cards were processed, and by August of this year, the amount had already reached 5.1 billion. The system has a processing capacity of more than three thousand transactions per second, comparable only to the largest data processors in the world.

“The centralized claims platform has brought many benefits to consumers and society, such as greater security and ease of paying overdue bills. It also gained more speed, transparency and enabled a better user experience, whether it is the payer or issuer of the card, and for any purpose for which it is intended: school fees, condominium fees, invoices of large companies, purchases in commercial electronics, among others,” says Leandro Vilain, Executive Director of Innovation, Products and Banking Services at FEBRABAN.

Security and fraud mitigation

Security was one of the fundamental points in the PCR project, which was conceived to work with the most modern technological resources available in the financial sector. Unauthorized changing of the bar code on the payment slips, until now the most common fraud in these payments, the verification of payment data and warnings on inconsistencies is disabled by the new platform.

“All information about the bill registered with the issuing bank is confirmed by the receiving bank at the time of payment. The data on the issuance of the same ticket must match the data on the receipt. With the help of PCR, it is possible to carry out this counter-evidence and verify the authenticity of the invoice being paid”, says Walter Faria, Assistant Director of Services at FEBRABAN.

FEBRABAN has singled out several tips that will help people recognize fake porcini mushrooms and reduce the chances of falling into the traps created by fraudsters:

– Check the information about the recipient of the ticket

Upon entry into the work of PCR, all issued slips must be recorded before issuance. For this, banks insert data into the document, such as the issuer’s CPF or CNPJ, expiration date, amount, along with the payer’s name and CPF or CNPJ number.

At the time of payment, regardless of the channel used (ATM, mobile bank, internet bank, etc.), the data of the recipient (the company that will receive the money) will be displayed, which allows the payer to conduct a conference with the data contained in the physical card that is in your hands . If the account in question does not belong to the right user, the user may not perform the transaction. In case of any doubt, the customer should contact the company’s SAC.

– Do not print tickets

Many gangs use bolware viruses to mess with boletos. It changes the information on the slip, such as the amount and the account to which the money will be paid, and takes action when the victim prints the slip. To avoid being a victim of this type of fraud, it is recommended that you ask the publisher to send the file in PDF format, which is much more difficult to tamper with, and that you always have an updated antivirus. Not printing the title, using the information contained in the digital version, is another way to avoid falling into this trap.

– Check the information of the bank that issued the ticket

Fraudsters generally tend to make small mistakes when making counterfeit mushrooms. One of them is to put a different logo on the document from the financial institution that issued the security. To check that everything is in order, just make sure that the first three numbers of the barcode match the bank that appears on the slip.

– Use DDA (authorized direct debit)

One way to avoid paying fake bills is to join DDA (Authorized Direct Debit). During registration, the customer will receive an electronic version of all slips issued in his name. Since the service takes the information directly from the PCR, there is no risk of the document being spoofed by a fraudster posing as a store or service provider.

To join the DDA, a consumer must register as an “electronic payer” with the financial institution with which they have an account and, if there is a charge in their name, the tool allows the user to receive the bill electronically, which facilitates debt recognition and, after of this recognition, approve the debt for payment. Registration can also be done electronically.

It is important to clarify that DDA is a different service than automatic debiting. When complying with Authorized Direct Debit, the user authorizes the bank to notify him each time a slip is issued in his name and makes the document available for payment, but does not carry out the operation. With automatic debiting, the consumer authorizes the institution to pay the deposit on the due date.

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