the most vacancies are for the position of administrative assistant; see how it is prepared

The next public competition at the Federal University of Paraíba already has a defined organizing committee, and the publication of the public call is expected at the end of October. According to the institution, the most vacancies are for the position of administrative assistant. Therefore, Jornal da Paraíba saved the last UFPB selection notice, 2018, to indicate the functions of this specialist, the requirements to apply for the position and the content for the objective tests, valuable content that can make a difference in preparing for the competition.

>>> See the announcement of the UFPB 2018 competition

>>> Get to know the organizing committee of the UFPB competition

Conditions for the post of administrative assistant

In 2018, candidates should have completed secondary vocational school (administrative assistant major) or completed secondary school.

The functions of an expert confirmed in the competition

Treat documents: Register entry and exit of documents; sort and distribute documents; check data and dates; verify documents according to standards; check invoices and invoices for payment; determine irregularities in documents; check calculations; submit opinions for consideration by the supervisor; classify documents according to predetermined criteria; archive documents in accordance with procedures.

Fill out the documents: Type texts and spreadsheets; fill out forms; Preparation of reports, forms and spreadsheets: Data collection; prepare spreadsheets; create organizational charts, flow charts and schedules; perform calculations; prepare correspondence; provide operational support for the creation of technical manuals.

Follow the administrative processes: Check the established deadlines; locate processes; forwarding of internal protocols; update registration; to confirm the publication of acts; issue letters and memoranda.

On-site or remote customer service: provide information; identify the nature of the user’s request; meet suppliers.

Carrying out support routines in the area of ​​human resources: Implementation of recruitment and selection procedures; provision of administrative support in the area of ​​training and development; instructs civil servants in their rights and duties; control server frequency and shift; act in the preparation of payroll; control the receipt and distribution of benefits; update server information.

Performing support routines in the area of ​​materials, assets and logistics: Control office material; increase the need for material; order of materials; request the purchase of materials; check the requested material; organize the return of out-of-specification materials; distribute office material; control the dispatch of bags and receipts; control of execution of general services (cleaning, transportation, supervision); price search.

Performing supporting routines in the budget and financial area: Preparation of draft contracts and agreements; enter notes of accounting entries; perform calculations; issues invitation letters and notices in procurement and service processes; Participate in the creation of projects related to the improvement of the institution’s services; Collect data; prepare spreadsheets; create organizational charts, flow charts and schedules; update data for the creation of plans and projects; Secretarial meetings and other events: Write minutes, memos, decrees, official letters and other documents using official text; Use computer resources; Perform other tasks of the same nature and level of complexity associated with the organizational environment.

objective evidence

In 2018, the objective test for the administrative assistant position consisted of 50 multiple-choice questions distributed in four areas:

Portuguese – 10 questions;

Laws that apply to public administration – 10 questions;

Computer Science – 5 questions;

Specific knowledge – 25 questions.

Content for the Portuguese test

  • Understanding and interpretation of the text;
  • Typology and text genres;
  • Figures;
  • Meaning of words and expressions;
  • Relationships of synonymy and antonymy;
  • Spelling;
  • Graphic emphasis;
  • Use of crase;
  • Phonetics and phonology: sound and phoneme, groups of vowels and consonants and digraphs;
  • Morphology: changing and unchanging groups of words and their use in the text;
  • Verbal phrases (verbal periphrases);
  • Functions “what” and “if”;
  • Word formation;
  • Elements of communication;
  • Syntax: syntactic-semantic relations established between clauses, sentences or paragraphs (simple sentence and sentence compounded by subordination);
  • Verbal and nominal agreement;
  • Verbal and nominal regency;
  • Deputy position;
  • Use of punctuation marks and their function in the text;
  • Cohesive elements;
  • Textual function of words;
  • Linguistic variation.

Test content Regulations applied to public administration

  • Uniform legal regime (Law No. 8,112/90);
  • Administrative malpractice in Law no. 8,429/92;
  • Federal law no. 8,027 from April 12, 1990;
  • Federal Regulation no. 1,171 of June 22, 1994 – Code of Ethics for Public Servants;
  • Law 9,784 – 99 – Administrative procedure;
  • Law 11,091 – 2005 – PCCTAE IFE;
  • Decree 5.824_2006 – PCCR incentives for federal education
  • Decree 5.825_2006 – Preparation of PCCR federal education
  • Concepts of constitutional law: fundamental principles, fundamental rights and guarantees, social rights, public administration.

Content for the computer test

  • Basic terms and basics;
  • Knowledge and use of the main auxiliary software (file compressors, chat, e-mail clients, video players, image viewers, antivirus);
  • File identification and manipulation;
  • File backup;
  • Basic hardware concepts (motherboard, memories, processors (CPU) and storage disks HD, CD and DVD);
  • peripheral devices for computers;
  • Working environments: use of Windows 7 and Windows 10 operating systems;
  • Basic terms about Linux and free software;
  • Using tools for text, tables and presentations from the Microsoft Office package (Word, Excel and PowerPoint) – versions 2010, 2013 and 2016;
  • Using tools for text, spreadsheets and presentations from the LibreOffice suite (Writer, Calc and Impress) – versions 5 and 6;
  • Using and configuring e-mail in Microsoft Outlook;
  • Internet and intranet related technology concepts, web browsing and searching, web search engines;
  • Internet browsers: Internet Explorer, Mozilla Firefox, Google Chrome;
  • Internet security: computer viruses; spyware; Malware; Phishing and Spam;
  • File transfer over the Internet.

Content for the specific knowledge test

  • Documentation: concept, record, certification, confirmation, circular, notice, invitation, summons, public notice, memorandum, letter, delivery order, regulation, request;
  • Public administration: Direct, indirect and basic administration;
  • Terms of administration: basic terms; types of organization; organizational structures; organizational charts and flow charts;
  • Concepts of administrative functions: planning, organization, direction and control;
  • Concepts of people management;
  • Concepts of materials management;
  • Quality of service: telephone communication and forms of service;
  • Concepts of leadership, motivation and communication;
  • Archival concepts;
  • Administrative law: Administrative act: concept, elements/requirements, attributes, validation, discretion and binding law;
  • Administrative powers;
  • Concepts of organizational behavior: communication, leadership, motivation, groups, teams and organizational culture;
  • Concepts of process management: tools and concepts;
  • Bidding – Law 8,666 – 93 15. Regulation 7,892 – 2013 – Price registration system;
  • Official file.

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