Mail from the post office is a scam! Understand the Return Shipping Scam – About Presente

You get an email with the subject “Delivery Notice Returned” and click to find out what it is. The message has the appearance of the Correios website and informs that three attempts have been made to deliver to his physical address and that due to the non-appearance of the recipient, the order has been returned to the distribution center. The orientation is to fill out the form, print it and take it to the center closest to your place of residence.

By clicking on the link in the form, the Internet user will install spyware or be redirected to a fake website where they will fill in their personal information for criminal records.

This type of digital fraud is called phishing, one of the most common criminal tactics for spreading viruses on victims’ devices. When receiving a message, such as one from the Post Office, and clicking on a link or downloading an attached file, the user’s action will cause the installation of malicious software, a file popularly called malware.

Malware is a computer program designed to infect devices such as phones and computers. The biggest risk of malware is stealing personal information to defraud victims or stealing financial information to access bank accounts and credit cards. There is also a parallel trade in registration data with personal data in spaces such as the deep web.

Correios has published a warning about fake profiles and malicious e-mails on the institutional page (click here). The company emphasizes that it does not send emails to customers and also does not delegate the service to third parties. According to the note, users should be aware of messages sent on behalf of Imprensa Correios, Sedex Brasil, Financeiro Correios, Correios Brasil, as they are all fake.

Learn how to avoid and report fraudulent emails

Be careful with unexpected emails, don’t open or click
Phishing websites or emails arrive with an unexpected and surprising message. Be careful and be suspicious. Do not under any circumstances click on links in the body of an email. If you really expect an order, go to the Correios website and check the product tracking.

Check the sender’s email and name
Fake e-mails change the name of the sender, but the domain of the sending address cannot be identified, that is, after the @ information, it does not confirm the authenticity of the origin. It is usually an e-mail of the type tracedeoobjetos.br@docgsx.site, not a verified company e-mail.

Check the contact information
A fake email usually provides a single link option to the user and does not present any options to contact the company. When the message is from a certified source, the footer includes information about service channels such as phone, online chat, website, and other ways to get in touch. The likelihood of fraud increases if the only chance to click on a hyperlink is in the body of the text.

Report suspicious emails
In the case of a fraudulent e-mail scam by the Post Office, the Internet user must file two complaints. One for the company itself via the complaints link on the website (click here). Another is to complain to the email service provider if the automatic filter did not recognize the message as spam. To do this, click on the message and open the options menu. Identify the “report spam” or “report phishing” option and click on it. Ready! It is important that you help identify fraudsters to prevent new approaches and fight digital fraud.

Update your antivirus program
Have virus and malware scanning software installed on your computer. These programs periodically scan and remove files that are harmful to your computer. It is also important to regularly check that the program is up-to-date, as new threats often appear.

Awareness of digital risks and threats is the first step, but cybercriminals are becoming more creative and victims often end up hooked without even realizing it. No anti-virus software is completely safe, precisely because criminals always work to bypass protection systems. That is why it is very important to monitor the use of your personal data.

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