How 5G will change the e-commerce experience

Josele Delazeri de Oliveira

Friday, September 2, 2022


Reading time: 6 minutes

The fifth generation of mobile networks will be the evolution of 4G, the strongest network currently in use.

5G will transform the way people connect with products and services online, as companies use advanced technology to improve their marketing and support functions, as well as create new sales opportunities.

5G network high speed internet connection. Reaching 5g, speedometer indicator, internet speed test, close up view. 3d illustration 5G will improve user experience with lower latency, faster speeds, advanced bandwidth and better reliability.

5G is poised to improve user experience with lower latency, faster speeds, advanced bandwidth and better overall reliability.

According to Statista, by 2024, predictions show that there will be around 1.9 billion 5G subscriptions globally.

Another prediction associated with 5G is the large number of people who will be connected. A report by SingularityHub predicts that by 2024 there will be eight billion people online.

When we compare that number to the number of people who were connected in 2017, that’s an increase of 4.2 billion.

In addition to these findings, let’s look at other aspects that 5G would permanently change commerce.

For those following the development of 5G, it has become abundantly clear that the sky is indeed the limit for this new communications technology.

The potential applications should leave anyone unsatisfied with the depth and breadth of it all.

Nowhere is this more true than in the world of e-commerce. When you look closely, it’s clear that 5G has the potential to completely transform the online shopping experience.

What are the main differences between 5G and its predecessors?

Speed ​​up

Everyone assumes that 5G will simply be “a little faster” than 4G.

As for how much faster it will be, 5G will run at speeds ten times faster than 4G, reaching speeds of over 1Gb/s.

Experts generally agree that 5G will eventually reach speeds of 10 Gb/s, which is 100 times faster than a standard 4G connection.

In layman’s terms, if 3G lets you download a full HD movie in over a day, and 4G in seven to ten minutes, 5G will let you download the same movie in four to 40 seconds.

Reduced latency: fast response to request

Most of us get frustrated when it takes an unwanted wait to get a response to a request or command.

To eliminate these things and provide a great customer experience, you can integrate 5G technology into your online e-commerce store.

By doing this, the user can get a quick response. On 5G, latency is reduced compared to 3G and 4G.

The best resources for learning AI

AI tools such as chatbots and virtual personal assistants are already improving customer service in the retail industry.

Answering frequently asked questions and making recommendations, clothing retailer H&M has a chatbot that offers clothing suggestions based on consumer preferences.

Everything old is new again

There’s a reason 5G is called “fiber without fiber.”

It has been shown to produce speeds similar to fiber optics, up to the gigabit range. Because it is a wireless transmission protocol, it does not require an extensive infrastructure of buried or hanging cables.

Their infrastructure requirements, by comparison, are much simpler – often involving a tower, a transmitter and some supporting hardware.

Therefore, they can be available in multiple locations.

There is great potential for 5G to impact e-commerce, but it does not come without potential drawbacks or a lack of uniformity.

However, with a wide variety of opportunities for new markets and new technologies, 5G is worth all the resources needed to put it into practice and monitor its development.

Also read: The impact of 5G on e-commerce and consumer relations

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